Terms & Conditions

1. Introduction

Welcome to queryinside. These Terms and Conditions govern your use of our services. By accessing or using queryinside, you agree to comply with these terms. If you do not agree, please refrain from using our platform.

2. User Eligibility

Users must be at least 16 years old to use queryinside, as it is a developer-centric platform. By registering, you confirm that you meet this requirement.

3. Access and License

• Users are granted a limited, non-transferable, and non-exclusive license to access queryinside based on their subscribed plan.
• Users may not resell, redistribute, or share their access with unauthorized individuals or third parties.

4. Prohibited Activities

Users must not:

• Reverse engineer, copy, or modify queryinside’s code or services.
• Use automated bots, scraping tools, or any means to extract data unlawfully.
• Engage in activities that compromise security, stability, or integrity of the platform.
• Use queryinside for unlawful, harmful, or fraudulent purposes. We reserve the right to terminate accounts violating this policy.

5. Data Collection and Privacy

• queryinside stores data in multiple locations as per operational requirements.
• Users retain ownership of their data, and we maintain strict confidentiality.
• We may process data to enhance our product and user experience but will not sell or misuse personal data.
• Data retention is based on business and customer needs, and users may request deletion if applicable.

6. Third-Party Integrations

• queryinside integrates with third-party services (e.g., AWS, Excel) based on user needs.
• We are not responsible for issues arising from third-party services or their terms of use.

7. Subscription and Payments

• queryinside offers monthly and annual subscription plans.
• Promotional pricing may be offered at our discretion.
• No refund policy: Users should carefully choose their plan before making payments.

8. Account Termination

• queryinside reserves the right to suspend or terminate accounts engaging in unlawful, harmful, or policy-violating activities.
• Upon termination, access to data and services may be revoked immediately.

9. Downtime and Service Availability

• We strive to provide continuous access but may conduct maintenance or face downtime.
• Users will be notified in advance whenever possible.
• We do not guarantee 100% uptime and are not liable for interruptions beyond our control.

10. Disclaimer of Warranties

• queryinside provides AI-powered search and log monitoring services as-is without guarantees of accuracy.
• We do not ensure error-free operation, uninterrupted access, or complete reliability of results.

11. Limitation of Liability

• queryinside is not liable for direct, indirect, incidental, or consequential damages arising from service use.
• Users agree to indemnify queryinside against claims, damages, or losses caused by misuse of the platform.

12. Governing Law

• queryinside follows standard global software practices to accommodate international users.
• Any disputes will be handled based on the situation and may escalate to legal proceedings if necessary.

13. Amendments and Changes

• We may update these terms from time to time. Users will be notified of major changes.
• Continued use of the service after updates implies acceptance of the new terms.